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Arlo Pro 2 VMB4000r3 base station not working with HomeKit

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zentactics
Aspirant
Aspirant

For the last two months I have not been able to view my Arlo cameras with HomeKit. I noticed that a lot of people had to have their token reset to make this work. Does anyone know if this is still the case? I have a VMB4000r3 base station, with the latest software, running the latest iOS and MacOS on my iPhone and computer. 

4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

zentactics
Aspirant
Aspirant

Thank you!

Angelic491
Aspirant
Aspirant

I’m having the same issue. How do I reset the token?

JamesC
Community Manager
Community Manager

Angelic491,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC