Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 - Homekit not discovering

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dzzh
Follower
Follower

Hi, I have updated my Arlo app on ios to the latest 3.5.5 release, but I am still having the issue with getting stuck on the homekit setup page. Can someone help and send me the a token reset request to your my station. Thanks!

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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JessicaP
Arlo Moderator
Arlo Moderator

Hi dzzh, Kdmoring, MisterHumbug, Jan_Uwe,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post

4 REPLIES 4
Kdmoring
Aspirant
Aspirant
Hi there,

I read that I need a token reset sent to my system in order for Home kit to discover my Arlo Pro 2. I was wondering if someone would be able to do that. Thanks.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
MisterHumbug
Aspirant
Aspirant
This same exact thing happened to me. Is there a way to fix this myself?
Model: VMB4540 | Arlo Pro 3 SmartHub
Jan_Uwe
Aspirant
Aspirant
Same problem here.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Hi dzzh, Kdmoring, MisterHumbug, Jan_Uwe,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post