This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- English
- /
- Arlo Forum Discussions
- /
- Partner Integrations
- /
- Arlo BaseStation not adding cameras to HomeKit
Arlo BaseStation not adding cameras to HomeKit
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’ve recently ordered a package of Arlo cameras (Pro5s) and an Ultra SmartHub for my new house. We use the Apple ecosystem and have family that use Arlo and recommended it.
When setting up, I connected the SmartHub to my router and connected it to my Arlo Secure app. No problem there. I then moved on to add my Pro5s camera to my SmartHub. Connected without issue.
I then went to add my SmartHub to the Apple HomeKit app. It reads the code, the hub gets added and…. Nothing. No cameras added to the Home app. No way to connect them via the Arlo app. Even went and checked to make sure the SmartHub was added to HomeKit on the Arlo app. Yep and still nothing.
I have tried resetting and changing the order of adding things but nothing has worked. I am starting to regret my decision of going with Arlo. Can anyone help?
- Related Labels:
-
Apple HomeKit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @rayjmcg
The Pro 5s will need to be connected to your SmartHub to utilize HomeKit. After you add the device to the hub you should then see it within HomeKit.
-
Amazon Alexa
102 -
Apple HomeKit
660 -
Apple TV App
7 -
AppleTV
27 -
Arlo Mobile App
57 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
82 -
Firmware Release Notes
8 -
Google Assistant
80 -
IFTTT
75 -
IFTTT (If This Then That)
117 -
Installation
87 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
72 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
385 -
Videos
1
- « Previous
- Next »