Arlo|Smart Home Security|Wireless HD Security Cameras

Apple Homekit stuck on Discovering devices

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Kranberry8
Aspirant
Aspirant

Hub was showing in homekit, saw the cameras, but it never connected to them.  I removed from Homekit and tried to add it back, but when discovering devices it just hangs there.

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JamesC
Community Manager
Community Manager

Kranberry8,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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4 REPLIES 4
Kranberry8
Aspirant
Aspirant

Looks like I need a token reset.  Please help @JamesC @ShayneS

JamesC
Community Manager
Community Manager

Kranberry8,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

danielkaldheim
Aspirant
Aspirant

Looks like I need a token reset also. Can you help @JamesC  @ShayneS  ?

Thanks!

JamesC
Community Manager
Community Manager

danielkaldheim,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC