Arlo|Smart Home Security|Wireless HD Security Cameras
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Apple HomeKit token reset

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joshuanoakes1
Aspirant
Aspirant

Hello, 

 

I hope someone can help, I’m having an issue to that I had about a year ago where my Arlo system has disconnect from Apple HomeKit and I’m unable to re-add my VMB4000 from the app. It just keeps getting stuck on the “discovering your devices” screen.

 

Thanks

Posted again from the Pro2 location.

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC