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Alexa show 2 will not always show camera after about 20 minutes. No problem on iPad.

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Wens
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Hi I have recently bought Arlo Pro 2. I have no problem viewing cameras live feed on iPad Pro and it stays connected.

But on the Alexa show 2 it stays connected say about 20mins it is varied than disconnects,as I said no problem from iPad Pro. Both iPad and Alexa on same wi fi.

Any ideas would be much appreciated,but please keep in mind I am in no way technical at all!

Thank you.

 

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JessicaP
Arlo Employee Retired

Hi Wens,

 

Try to disable the Arlo Alexa skill from your Amazon account and enable it back on to see if that helps. You can read here how to enable the Arlo Alexa skill: How can I use Amazon devices with my Arlo cameras?