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Alexa notifications long delay

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Rowben
Tutor
Tutor

Suddenly my motion notifications coming from my alexa devices is really delayed..... I'm talking around 5 minutes delayed. This happened overnight. It previously was notifying at pretty much the same time as the official arlo app on my phone. I've tried disabling the skill and reenabling as well as re-adding each camera a a enabling motion announcements. I can't think what rise to try. Please help.

Arlo Pro 

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ShayneS
Arlo Moderator
Arlo Moderator

Have you made sure your handheld device is up to date, tried creating a different skill and reboot your router?

Melwally
Aspirant
Aspirant
  • I’m having this issue and have used all suggested troubleshooting methods without any results! Please advise!
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Melwally 

 

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.