Homekit

[elio12]

Cannot get HomeKit to discover base station. Can I get a token reset?

[CarlosL]

Hi, @elio12, welcome to Arlo Community,

Thank you for your question. Regarding the request for the Homekit token, I encourage you to contact the specialists of the Arlo technical support in English (U.S if you are in Latin-America or other countries of the American continent) or also in Spanish depending on your time zone (in Spain, the support is between 9:00AM - 17:30, Monday - Friday). They will be able to assist you in this matter as community moderators cannot reset the token by you.

The links for the technical support per regions in English and Spanish are provided below:

For U.K: https://www.arlo.com/uk/support/contact.aspx  

For United States: https://www.arlo.com/en-us/support/contact

For Spain: https://www.arlo.com/es_es/support/contact-support

In the meantime, I would like to provide you a useful link about Homekit: 

How do I connect my Arlo camera to Apple HomeKit? https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit

Best regards,

Arlo Community-Europe