How do I connect my Arlo base station to the Internet?

[Alexander]

The  base connect  directly  on the  router wireless 

My  phone mobile connect on  the  router wireles  not  the  own  wifi of  the base because for  this  wi fi    ask  the  password 

and  I  d ont  know 

Please help  me 

PS.  I try  and  a registered  the  serial  number  of  base  but  I  deactivate , big  mistake 

[DaneA]

Hi Alexander,

You do not need to connect your mobile phone to the Arlo base station.  Only the Arlo cameras will have to connect to it. Just be reminded that your mobile phone should be connected to the SSID that is being broadcast by your existing wireless router.

The Arlo serial number should automatically be discovered and populate in the "Base Station Serial Number" field.  For this to happen, make sure you are registering the Arlo system while connected to the same local network as the base station.  Check this KB article below: 

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-do-I-enter-the-Arlo-Base-Station-serial-num...

Please let us know if you need further assistance.

Regards,

DaneA

Arlo Team