Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

options for adding friends for arlo

Reply
Discussion stats
  • 2 Replies
  • ‎2016-10-16 06:14 PM
  • 1069 Views
  • 0 Likes
  • 3 In Conversation
2172
Follower
Follower
‎2016-10-16 06:14 PM

when one of my added friends accesses my arlo device it logs me out....is there a way to allow simultaneous access from different devices?

0 Likes
Message 1 of 3
1,069
2 REPLIES 2
TomMac
Guru Guru
Guru
‎2016-10-17 05:10 AM

When you grant acces to others, they're not suppose to knock you off....have you given them any admin options?

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Message 2 of 3
1,051
jguerdat
Guru Guru
Guru
‎2016-10-17 05:25 AM

In other words, use Settings, Grant Access to add friends.  Don't give them the original master account credentials.  If you've done the latter, change your password and then do the former.  The guest accounts won't kick you, as the master account, out of your session.

0 Likes
Message 3 of 3
1,047
Discussion stats
  • 2 Replies
  • ‎2016-10-16 06:14 PM
  • 1070 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.