option to use the system when i leave my property not working

[andysam62]

Hi there people, can you help with this one? On my Apple Fone there is a option to use the system when i leave my property(arm) well it doesnt work? I have rebooted system but to no avail. Any ideas?

[JamesC]

andysam62,

It sounds like you are describing the Geofencing feature.

Geofencing is designed to operate on a "first in, last out basis". This means that if any device is in the Geofencing radius the "Home" mode will enable, and the "Away" mode should only enable when the last device has left the radius.

For this to work be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

For more information on Geofencing, see here: How does Arlo Geofencing work and how do I set it up?

Geofencing is still a Beta feature at this time and the engineering team is working hard to improve it. We appreciate any and all feedback related to this feature.

JamesC