Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

no mode in iPhone 6 app

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  • ‎2016-07-27 11:22 AM
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apeace
Aspirant
Aspirant
‎2016-07-27 11:22 AM

my iphone 6 is the added device to our free arlo account.  when using my iphone 6 there seems to not be a mode feature as there is on the android phone.  I can not locate it.  my husband's phone has no issues and he can locate the mode, he looked on my phone and can not locate it.  I reset the app, deleted the app, resigned in, nothing. 

 

thanks

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JamesC
Community Manager
Community Manager
‎2016-07-28 02:47 PM

apeace,

 

Are you logging in on your device via shared access through the Grant Access feature? If so, on the primary account, access rights need to be enabled for the shared account to allow access to mode features.

 

JamesC

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