iPhone app works, but can't get cameras to respond on website. Why?

[snip3rboy]

Hi @jpwjones ,

Do you see any errors on the web app?

What browser(s) did you try this on?

[jpwjones]

on a mac with safari.  Error 201 message everytime on all cameras.

[snip3rboy]

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jpwjones wrote:

on a mac with safari.  Error 201 message everytime on all cameras.

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I cannot duplicate the issue on my OSX 10.9.5, Safari version 7.1.2.  The cameras streams OK. What versions of OSX and Safari do you have?

Also, do you have any other browsers installed on your mac that show the same behavior - just curious...

[jpwjones]

Yes, is is happening with the lastest flash updates for firefox and safari that have the latest updates apple running 10.10.2...still works perfectly on phone.  I can do settings but nothing that has to do with actually taking a pic.  Yes I have reset all cameras.

[JeffDallasTx]

I've tried 3 different browers and can't ever get it to stream live. It works fine on my Android...but no browers.

[ECW55]

I just bought the system and installed it yesterday.  Thought it was great until today.  Cameras respond with Error Connection 201.  Also having problems setting up motion detectors.  Need to speak with a live person.

[ChristineT]

Good afternoon ECW55,

I have opened a support case for you. At your earliest convenience, please send me a private message with your contact information and I will ask a support expert to contact you promptly.

Best Regards,

Christine

Arlo Team

[jpwjones]

I sent you message.

[Rgreene]

I'm having same problem

[JamesC]

Rgreene,

The Arlo UI went through several changes yesterday morning. This upgrade is now complete, are you still experiencing issues with viewing your cameras?

JamesC

[PaulH]

Same here. I have cameras at two separate locations on different accounts. I can access both on the iPad app but neither works on the web portal in Safari on MAC. Is Netgear working on a solution for this?