firmware update issue

[demetreb]

My system attempted a firmware update last night (sept 23, 2016). One of my 4 cameras now remauns "offline" while all the others inckudung the base station is up to date to current firmware. I reset the base station 10x with the aop AND the button on the back of the unit. I also added new batteries to rhe camera and attempted to re synch. Still offline. Any solutions?

[demetreb]

Aop = app

[mep123]

Had the same issue with 4 cameras. Syncing them to the base station again restored things.

[JamesC]

demetreb,

The camera may have gone offline due to the recent firmware update not completing, for more information on how to troubleshoot this, see here: My Arlo camera is offline since the release of the recent firmware update; what do I do?

JamesC