Arlo|Smart Home Security|Wireless HD Security Cameras

Wrong date in library

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Ewg1022
Aspirant
Aspirant

My month is of by one month in my library. How can I correct this problem?

5 REPLIES 5
jguerdat
Guru Guru
Guru

The month/day in the library won't update unless there's a new recording.  Create a new one using live view or by activating a camera and the display should show the proper date.

Alaskan
Aspirant
Aspirant

I have just noticed that the date in my library is behind by one month. It did not help to do a live view; the month is still wrong.

jguerdat
Guru Guru
Guru

That's because no recordings have been made this month.  Using live view, create a manual recording.  Does that cause the library to show the current month with a recording of today?

Alaskan
Aspirant
Aspirant

There have been hundreds of recordings this month. Doing a live recording does not change the month.

JamesC
Community Manager
Community Manager

Alaskan,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC