Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2016-12-20 08:38 AM
  • 691 Views
  • 0 Likes
  • 2 In Conversation
weinae1
Follower
Follower
‎2016-12-20 08:38 AM

Geo.bmp 

I use Geo Fencing, and recently got a new device. I wiped the old devcie (SM-T320) and gave it away, but it is still showing as a possible device which can connect to my network. How do I remove this devcie from my account?

Labels:
0 Likes
Message 1 of 2
691
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2016-12-22 08:13 AM

weinae1,

 

Old devices cannot specifically be removed from the list of Geofencing devices. If you have an old device that you do not use, be sure it is deselected under the "Enabled Devices" list.

 

JamesC

0 Likes
Message 2 of 2
662
Discussion stats
  • 1 Reply
  • ‎2016-12-20 08:38 AM
  • 692 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.