Arlo|Smart Home Security|Wireless HD Security Cameras

Only one camera listed under MODE

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Only one camera is showing up under MODE. Therefore I can not set up the others into MOTION MODE!

THIS ISN'T EASY LIKE THE SAID IT WOULD BE!!!!!

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JamesC
Community Manager
Community Manager

back,

 

The rules for each camera are located within the mode. If you click the pencil icon next to the default "Armed" mode you will see a rule for each camera synced to the base station. This means when you have the "Armed" mode enabled, all cameras will be set to detect and record motion.

 

JamesC

ClaireM
Aspirant
Aspirant

How do I see the default armed mode. When I selct mode belwo is an image of what I get. The 'please wait'never goes and nothing else happens. How do I get to the pencil icon?

 

Screen Shot 2016-03-13 at 9.01.15 pm.png

jguerdat
Guru Guru
Guru

Can't see your image just yet - it takes some time before they show.  Can you describe what you see?  The process should be to click the Mode tab, select your system and all modes and the schedule should show.  If you don't see that (Please Wait) it sounds like you should also be seeing that in the Cameras tab - at least, that's my experience.  You can try using either the app or browser, whichever you're not using at the moment, to see if there's a difference.  If not, try using the power swicth to cycle the base station.

JamesC
Community Manager
Community Manager

ClaireM,

 

Did trying a different browser/app or power cycling the base station help? Please let us know if you are still seeing this issue!

 

JamesC

Hacker1
Aspirant
Aspirant

I am having the same problem.  I bought a two camera system and installed at the same time.  Only one camera shows up under mode so I cannot set it to record.  I opened it in a IE, Chrome and both are the same, only one camera.

Tthagg
Aspirant
Aspirant

I have the same problem. I have one camera on my system. Under SETTINGS I see both base station and the camera, When i open MODE I can only see the base station. I do not see ARMED or any way to edit. Do any one have a solution to this issue?

jguerdat
Guru Guru
Guru

Did you try to click on the base station? All modes are in there. Create your own mode which only allows you to add one camera. Reedit it and you can add more camera rules, one at a time. Be sure to save.