Not Receiving notifications on iphone any more

[bruceed]

My wife and I were both receiving iphone notifications for the first three months when the motion detector was tripped. Those notifications stopped over a month ago. I checked our iphones and they are allowing notifications, the same as before. Why did this happen? Any solutions?

[jguerdat]

Sure. As answered here many times, use the Mode tab, select your system, and edit your modes. Notifications are in there and need to be enabled. They used to be a global setting for all cameras but are now on a per-camera basis, hence the need to enable them.

[Dianebelcher]

There is no notification option in my individual camera mode setting.  Notifictions stopped and were working yesterday

[jguerdat]

Try logging out and back in.  I find that can clear up display issues.

[JamesC]

Dianebelcher,

Notifications (Push and email) are located within the rules for each camera. To check if push notifications are enabled, log into your Arlo account and navigate to Mode > select your base station > click the pencil icon next to your active mode > click edit on the desired rule > check push notifications.

JamesC