Motion Detection will not work

[ChandaRS]

I have 2 cameras and I set them up, they worked perfectly.  Then the motion detection stopped working.  I've tried rules, modes, test detection didn't work.  Suggestions?  

[DaneA]

Hi ChandaRS,

I found out in our system that your Arlo cameras are not on the latest firmware version.  I suggest you to have its firmware be upgraded. Check these articles below as you reference guide to upgrade the firmware:

How can I trigger my Arlo system to update its firmware?

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-can-I-trigger-my-Arlo-system-to-update-its-...

What do I need to know about Arlo camera firmware updates?

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-do-I-need-to-know-about-Arlo-camera-firmwa...

Let us know if this resolves your problem about motion detection.

Regards,

DaneA

Arlo Team