Arlo|Smart Home Security|Wireless HD Security Cameras

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Gooser
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Hi there, just recently in the past few days I've been having some trouble with the Arlo app on my android phone.

 

1 I dont get the preview image with I start the app which I normally do

2 When i got to library, it loads the list but I dont get any preview images. 

3 I cannot view anything in the library

4 I cannot download anything in the library

 

I can howevery get teh live view from both my arlo cams if I click the live button. 

 

Now the funny thing is, If i connect to a wifi network the app works fine.  I know that this points to my mobile data provider and I've contacted them in case they've blocked Netgear.  But they've said they've have not blocked anything.

 

I thought I'd jsut try here in case something has changed to the Arlo cloud where everything is stored.

 

thanks for the help

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TomMac
Guru Guru
Guru

easiest thing to try is delete the app and re-install

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