Arlo|Smart Home Security|Wireless HD Security Cameras

Lost my schedule and mode settings again!

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Draygen
Tutor
Tutor

I've run into this 4 or 5 times in the last two months. Anytime the base station resets, does and update, or power cycles, I lose my schedules, saved modes and camera adjustments. Is there anyway to keep this from happening?

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DanielT
Arlo Employee Retired

Draygen wrote:
I've run into this 4 or 5 times in the last two months. Anytime the base station resets, does and update, or power cycles, I lose my schedules, saved modes and camera adjustments. Is there anyway to keep this from happening?

Hello Draygen,

 

I have created a Support case for you in our ticketing system. We'll be reaching out to you from there with assistance. Thanks for reporting this.

 

DanielT

Netgear Arlo Customer Support

Dvsadversary
Aspirant
Aspirant
I have the exact problem.. But for me it's been at least 10-15 times. It's extremely frustrating.