Arlo|Smart Home Security|Wireless HD Security Cameras

Lost mode

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John_IP5
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Follower

Since the recent update, I have lost my 'All motion off' mode. Have tried to re-create it, but it appears momentarily, then disappears. What am I doing wrong? Also, if I switch Schedule off, I don't get a choice of modes as I understand that I should.

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TomMac
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Guru

The new default DISARMED is the same as ALL OFF in the older version

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ArloLG
Star
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You can select "disarm" to turn off.

 

However, Netgear has made multiple negative changes to their system. My recommendation is to email customer support directly to register all of your complaints because they apparantly don't care and won't care unless enough people notify them. The community is just users like yourself who can do nothing except contact customer support. Numbers count, so contact support.

 

The response I have received from Support has been "sorry" with no commitment to fix or respond to anything.

TomMac
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Guru

ArloLG wrote:

However, Netgear has made multiple negative changes to their system.

 

 

Sorry , but I disagree, Been thu Vuezone and now from the start of Arlo... tho there are a few changes I don't like, Overall the pluses out weight the negatives.

YMMV !

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