- When attempting to use my Arlo app, I am getting a message that I must "Initialize Fabric". I cannot figure out what that means. I have googled it and also looked at the Arlo manual and the support area. Can you please help? I cannot access my videos when I am not at home. Thank you, Randy Kirk
Solved! Go to Solution.
We recently released a new Android app that resolved this error. Please take a look at the Release Notes for more details.
Thank you for all the feedback on this issue, it was greatly appreciated!
And I cannot login into the app. I am still receiving emails that my cameras are detecting motion and they are recording, but I would like to be able to access my app again.
Same here. Has started to appear since the last app update. Currently un-installing the app and re-installing seems to make it work again but annoyingly this is occuring every 24-48 hours. Just bought the system last week and find this extreemly frustrating.
Running android 5.1.1 samsung s6 edge+
I had the same problem this morning. I contacted support via the chat link. I was told to uninstall the app then reinstall it to fix the problem. I did uninstall and then reinstall it and that action did fix the problem.
initialize fabric before using singleton...
WHAT IS THIS!
Answer quick and clear so we can use our cameras normaly...
Everyday is something new, before it was a red camera, this is still red and nobody help me to fix it. I can not go to the store everyday..
And now this new **bleep**, i need to know NOW, not after som email and connection to the shop where i buy them!
Consider rebooting your mobile device. If you are still experiencing this issue after the device reboot, consider reinstalling the Arlo mobile app. Please let me know if you continue to experience this issue.
To force-stop an app in Android go into your settings, go to apps, then Arlo, press the button that says “Force Stop“.
You don't need to uninstall and reinstall the app, and it won't help anyway. The only things that seem to be helping are to either kill the Arlo app and relaunch it, or reboot your phone. Killing the app is a lot faster than rebooting, but it's still irritating and indication of a buggy and unstable app.
I've been able to get past this by logging out and back in, sometimes multiple times. Faster than any other method. Also, support has said that a new version of the Android app is on its way to fix the problem.
"Initialize Fabric" means you should go to the drawer where you keep the dish towels, pull a clean one out, to wipe away the tears from all the aggravation and the sweat from all the troubleshooting.
If you see, "Iniatilize Mop" that means to call the coroner and the county sherriff!!! The coroner for declaring your system dead in the water and the sherriff to report a crime, of false promises, stolen value and wasted effort.
Most annoying is there should be a broadcast page (may be there is) where arlo actually tell us why things like this start happening all of a sudden to many users. Surely they have made some changes to have caused this..
We are aware of this issue. We hope to have a fix released soon with an update for the Android mobile app. Currently, if you encounter this error please force close the app and launch it again to resolve the issue as jguerdat describes above.
We appreciate your patience and understanding while we work on a resolution.