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Inconsistent geofencing function with Arlo-Q

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peterknott
Aspirant
Aspirant

We have two Arlo-Q cameras - one in each of two homes. Both cameras are set to Arm when Geofencing determines that neither of our two registered devices (iPhone) is in range. While this worked well for a couple months, we've noticed that one of the cameras remains armed even when one of the iPhones is in the home. Interestingly, Arlo's mobile app shows the iPhone is "in zone", but the camera remAny solutions?

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JamesC
Community Manager
Community Manager

peterknott,

 

Disable the devices within Geofencing settings, Save, then try enabling the devices again. Do you get the same behavior?

 

JamesC

peterknott
Aspirant
Aspirant

That seems to have done the trick! Thanks much.

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