I get e-mail alerts, grant access accounts do not

[Indie]

Hi, my cameras are fairly new, I myself have no problems, I receive every email and video, I granted two people access, at first both were getting the same and then everything suddenly stopped. I deleted their accounts, then re entered their accounts, it seemed to correct the problem for a couple of days, now again we are scratching our heads, why am I getting email alerts and they get none, I'm finding this cause we are trying to find a solution. Thank you

[Indie]

Id like to add this problem started once Arlo was upgraded a week after purchasing it middle of December...

[Indie]

2015

[jguerdat]

It's been reported that friends have to have admin access to have things work best.  Are your friends set for that?  If not, try it and see what happens.