Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing with 2 mobile phones

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Mouxy
Follower
Follower

Hello,

 

I'm suing the new Geofencing feature and it works really well, but I'm having a problem sharing this with 2 phones.

 

My wife as viewing (I changed to admin to try) right on our Arlo system at home and the geofencing is enabled for (and on) both of our iPhones but if I leave the geofence the cameras switch to armed even if she's inside the geofence.

 

I can see in the app that she's inside the zone but it doesn't matter.

I've already setup her Arlo app to change to unarmed when she's inside the geofence but as soon as I leave it turns on.

 

I don't think this is the way it should work right?

 

Any idea? 

 

Thanks everyone!

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TomMac
Guru Guru
Guru

Mouxy wrote:

Hello,


I can see in the app that she's inside the zone but it doesn't matter.

I've already setup her Arlo app to change to unarmed when she's inside the geofence but as soon as I leave it turns on.

 

I don't think this is the way it should work right?

 

Any idea? 

 


I believe Netgear is in the process of fixing the 'more than one phone' problem via giving priority levels to the listed active phones/devices... they'll get it right soon.

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