Arlo|Smart Home Security|Wireless HD Security Cameras
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False positives

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  • ‎2016-05-20 06:06 AM
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Good2U
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‎2016-05-20 06:06 AM
Since the latest update, I'm getting many more false positives than before. I've had a half dozen reports of motion in 90 minutes this morning, across 3 cameras. I've reviewed the video clips ands I can't see anything change, let alone move.

I really don't like playing "Where's Waldo?" with my security videos.
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JamesC
Community Manager
Community Manager
‎2016-05-23 04:15 PM

Good2U,

 

No changes were made to camera sensitivity with the recent app updates. Are you still experiencing this issue? If so, you might consider reducing your camera sensitivity. This may take some trial and error until you find a level of sensitivity that suits your specific needs.

 

JamesC

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