This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Duplicate ARLO CAMS iPhone App/webportal
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I recently added a ARLO Cam to my base station. Previously, I had 3 Cams and I have added a 4th camera. I utilized the "add a device" feature which added the camera and works fine on my laptop through the NetGear web portal. However , on my iPhone app it has added a 'ghost camera' image for all 4 cameras with the same location/name of the device. The 'ghost cam' device display shows zero battery lfe. I have tried the 'delete device' tab for the ghost camera images. It deletes both devices, the real camera and the ghost camera from the iPhone app and the lap top web portal as well. On my laptop web portal the 4 devices show up perfectly. But, on my iPhone app it shows the 'ghost camera' for all 4 devices. How can i delete the 'ghost' images from iPhone app. I have deleted the app and re-loaded it but the same problem occurs. Any help would be greatly appreciated...
- Related Labels:
-
Online and Mobile Apps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is a know problem that will be fixed with the next release asap...nothing really to do
Morse is faster than texting!
--------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you @TomMac for the quick reply. I hope the update happens soon and repairs the issue the iPhone app is experiencing.
Cheers, C Garv
-
Android App
2 -
Batteries
1 -
Before You Buy
10 -
Features
10 -
Firmware Release Notes
1 -
Geo-Fencing
89 -
IFTTT (If This Then That)
13 -
Installation
14 -
iOS App
2 -
Modes and Rules
909 -
Motion Detection
69 -
Online and Mobile Apps
1,268 -
Online Web
3 -
Service and Storage
51 -
Surveillance
1 -
Troubleshooting
89 -
Videos
3
- « Previous
- Next »