Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Basic Billing Functionality

I'd like to suggest that the Arlo website be updated to include basic billing functionality. I recently wanted to view my latest invoice as I am not receiving them via email for some reason, however the website has no way of displaying this. I have opened a support ticket and now have to wait 48 hours for support to provide my invoices and receipts which is completely ridiculous.

 

I'd suggest the ability for users to do the following on-demand for both subscriptions and equipment purchases:

  • View past invoices/receipts
  • View next upcoming invoice
  • Receive a notification of payments about to happen
  • Receive an invoice/receipt via email when a payment does happen

From other subscription services I use these are all basic functionality that are built into the apps/websites. I've never not been able to view this information.

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