Arlo-Phone alert not working anymore

[st7]

Hi

I installed my Arlo Kit, two weeks into it now, and all of a sudden I stopped recieved alerts to my phone.

I am getting alerts sent to my email address but I will prefer alerts sent to my phone as it was doing before- much easier and quicker for me to view such motions.

It would be a big help if anyone on here can help!

[JamesC]

leb1942,

Check your rules to make sure that push notifications are enabled. Also check your iOS settings to make sure that Arlo alert permissions are enabled. Take a look at this article for more information: How do I enable and disable Arlo push notifications on my iOS device?

JamesC

[centralairearlo]

Has anyone figured out how to get the phone alerts back on?

[JamesC]

centralairearlo,

Check your rules to make sure that push notifications are enabled. Also check your iOS/Android settings to make sure that Arlo alert permissions are enabled. 

Please let me know if you continue experiencing this issue.

JamesC

[Dallas2]

Ye same here alerts to cell are not coming but still get email alerts

[jguerdat]

Two places to check - your modes to make sure push notifications are enabled as well as the phone settings for the Arlo app to allow the app to notify.