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2 devices only 1 device has push notification

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matyee
Aspirant
Aspirant

I'm having a similar issue where I have 2 iPhones (one for me and one for my wife), but I'm only able to get push notifications on my phone even though I've granted admin access to my wife's account.  Is there a way that she can receive push notifications as well on her phone (i.e. in addition to my phone).  I haven't seen the option to enable push notifications from her account. 

 

Thanks!

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JamesC
Community Manager
Community Manager

matyee,

 

Both devices should get push notifications, I have tested this and was not able to replicate any issues. The app must be running (not logged out) in order to get push notifications. When you you tested, was the app running on her phone?

 

JamesC