We are experiencing a NETGEARCloud Issue and are diligently working to resolve the issue.
We are aware of a potential issue with notifications and video recordings that is impacting some customers. Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience. You may check on the current status of Arlo’s systems anytime by visiting: https://status.arlo.com/ Thank you, Arlo Team
NOTE: The Arlo Community will be down for scheduled maintenance for approximately 15 mins at 1AM PDT on Thursday Oct. 11th
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
i tried registering to ask a question and was surprised to see it said my email was already registered. well, i had an old netgear account from years ago and don't have the password, so i followed steps to reset the password. i got the reset email and clicked to the new password url, got my password manager to generate a strong 64-character password, and Netgear would not accept it. it kept saying i had to hand-enter the new password AND the confirmation of the password.
THIS IS EXTREMELY BACKWARD. NETGEAR SHOULD KNOW PEOPLE USE PASSWORD MANAGERS AND CREATING STRONG PASSWORDS BY HAND IS EXTREMELY FRUSTRATING.
PEOPLE DON'T HAVE THE TIME OR PATIENCE TO HAND-ENTER 128 CHARACTERS!
i tried many different things, from getting my password manager to auto-fill the fields to copying and pasting, to starting out typing and then pasting, but Netgear wouldn't accept it.
YOU KNOW WHAT NETGEAR DID ACCEPT?? 1234abcd
WTF IS NETGEAR DOING? and don't tell me you don't accept copy/paste because "hackers use copy/paste". SO DO SECURITY-CONSCIOUS CUSTOMERS!
what you are doing is encouraging weak passwords, frustrating your customers, and not compliant with industry standards in any way. for a security tech company, this is unacceptable.
i'm using chrome on windows 10 but this was definitely a netgear website issue.