Arlo|Smart Home Security|Wireless HD Security Cameras

Knowledge Base Article Suggestion

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mike3
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Follower

I feel that the wording in the article https://kb.arlo.com/3003/How-does-Arlo-keep-my-videos-private-and-secure-in-the-cloud on the knowledgebase appears to be misleading, the article says "Arlo system is designed to maintain the highest level of security" which clearly isn't the case, one example, the article mentions AES-128 encryption but AES-256 offers even greater security. The issue is the word "highest", in "highest level of security."

I'd like to suggest changing the wording so that it is not potentially misleading to consumers/customers.

Thanks

JessicaP
Arlo Moderator
Arlo Moderator

Hi mike3,

 

Thank you for the feedback, we'll pass this along to the knowledge base team.