Arlo|Smart Home Security|Wireless HD Security Cameras

Error message "An Unexpected Error has occurred." on this message board

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Matchpoint
Apprentice
Apprentice

I get these error message "An Unexpected Error has occurred." when i click on SEE ALL or FIND NEXT SOLUTION at the bottom of the message board.

5 REPLIES 5
DawnM
Arlo Employee Retired

Hello Matchpoint,

 

Thank you for taking the time to report this to us. We are working on fixing this issue. We fixed most of the links that were showing this error, however, there are still two links that we aren't able to easily fix. We are still working on it, and hope to have it resolved soon.

 

Dawn

Community Manager

brh
Master
Master

This happens to me whenever I am logged in. Whenever I click on the "See All" text I get this message. To see everything I must log out and if I want to comment on something I have to log back in. This sometimes works and sometimes not.

 

Brian

mhnatt
Luminary
Luminary

Please fix. It is a main feature to click "See All" and looks really bad and projects a lack of condidence in the company to let such a bug exist for so many months.

brh
Master
Master

This seems to be fixed and working this evening.

 

Brian

ATC250R
Star
Star

test

Model: Arlo Wire-Free