Arlo|Smart Home Security|Wireless HD Security Cameras
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KyleB
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Aspirant

Is it possible to have more than one user ID per base unit?

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TomMac
Guru Guru
Guru

Not to my knowledge.

but you can add a "friend' which would have a different user info

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ChristineT
Arlo Employee Retired

Good afternoon KyleB,

 

TomMac is right! Check out the article below for additional information on how to set up a "Friend" account to allow other users to access viewing the Arlo cameras and library:

 

How to add a friend to my Arlo account

 

Thanks for the question!

 

Best Regards,

 

Christine

Arlo Team


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ChrisS
Aspirant
Aspirant

Pardon my stupidity - I'm new to all this -- but OP, why would you want to do (or what is the advantage in doing) this? 

TomMac
Guru Guru
Guru

I would think so husband/wife/partners, etc could use their own p/w to log in

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Schorschi
Prodigy
Prodigy

ChrisS wrote:

Pardon my stupidity - I'm new to all this -- but OP, why would you want to do (or what is the advantage in doing) this? 


I'm not the OP, but I think I can answer your question.

 

If you want more than one person to have concurrent access to all or some of the features of the account, you must have additional user id's that are able to log in to the same account. It is not possible to be logged in more than once under the same user id into the same account. As soon as you log in from another device using a user id that's already logged in, that first user id will be automatically logged out.

ChrisS
Aspirant
Aspirant

Ah...SO!  Thanks for that education. 

KyleB
Aspirant
Aspirant
Thanks all for the information.
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