Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

48935B7KA4433

Reply
Discussion stats
  • 2 Replies
  • ‎2016-03-06 10:22 PM
  • 785 Views
  • 0 Likes
  • 3 In Conversation
cativa
Follower
Follower
‎2016-03-06 10:22 PM

RECEIVED WI FI CAMERA WITH ALL ACCESSORIES AS A GIFT.  I HAVE DISH INTERNET AND HAVE BEEN UNABLE TO ESTABLISH A CONNECTION

 

ENABLELING THE BASE STATION.. HAS THIS COMPANY BEEN ADDRESSING THIS PROBLEM?  MAYBE THEY HAVE SOLVED THE PROBLEM?

 

IT ALL WORKED FOR ABOUT 2 DAYS AND HAS BEEN OFF EVER SINCE.  I HIRED A COMPUTER EXPERT TO STRU AND SOLVE THE ISSUR AND AGAIN 

 

HE COULD ONLY GET IT STAY LIVE FOR ABOUT 2 DAYS AND THEN IT ONCE AGAIN 

 

 

PLEASE HELP!!! BOB  

 

 

 

 

 

 

 

Labels:
0 Likes
Message 1 of 3
785
2 REPLIES 2
TomMac
Guru Guru
Guru
‎2016-03-07 05:04 AM

What is you data thru-put with dish internet??  Arlo recommends at least 1mb upload for proper functions ( tho it may work with lower, it could also be the cause of your dropouts )

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Message 2 of 3
779
jguerdat
Guru Guru
Guru
‎2016-03-07 05:10 AM

Also, when not working, what LEDs are lit on the base station and what color?

0 Likes
Message 3 of 3
777
Discussion stats
  • 2 Replies
  • ‎2016-03-06 10:22 PM
  • 786 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.