suddenly I can't login my account and watch my cameras

[Kerofaltas]

Hello All, i have 3 wireless ARLO cameras and i bought them 3 weeks ago, everything was alright till today, suddenly I can't login my account and watch my cameras and when i try to contact customer service i can't.. no i ak using VPN app to login and write this concern, please help

[Kerofaltas]

We have 2 internet provider in UAE, one called etisalat and arlo and netgear are performing normally through it but the problem with the Second provider called DU always when i try to login or surf the website of alro.netgear..com always says serves was not found ... help please

[Kerofaltas]

[jguerdat]

Sounds like an ISP issue. Contact them and tell them you need port 80, 123 and 443 to arlo.netgear.com open.