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Is anyone else seeing this in iOS apps' wifi cameras today and late last night? I saw this in before and after upgrading yesterday's app. I don't see this in https://my.arlo.com as well.
Thank you for reading and hopefully answering soon. 🙂
Solved! Go to Solution.
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Our development team is still looking into this issue. We'll be sure to provide any new information or update when we hear back from them. We appreciate everyone's patience regarding this issue.
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The development team is investigating this issue. We will provide an update as soon as we have more information to share with the community.
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^^^ Correct. I tried removing the batts 1st from the camera... and reconnecting to the base - message returned immediately.
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Is there a fix for this problem ?
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Still annoying. Come on, Arlo! 😞
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The development team is investigating this issue. We will provide an update as soon as we have more information to share with the community.
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First camera in the list shows firmware has been updated. It may disappear within 2 seconds, remain until I tap or flicker and go away.
Rebooted hub, removed and reinstalled cam, all other hints above, no resolution.
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Hi, I'm sorry the solution I posted did not work for you. I have the VMB3000 (much older hub).
I hope Arlo Engineering continues working to resolve this annoying message.
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Yes, this has been showing for only one camera in the app for months now. It's super annoying. I have to tap over to Library then tab back to Devices for the message to disappear and to be able to see a live view.
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YES, this is exactly our scenario! It's been persisting for months now.
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This only is an issue within the Arlo app. I’ve been unable to resolve the firmware updated message.
Apple HomeKit responds immediately and works flawlessly. It’s a shame Arlo can’t get their app working as smoothly.
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Our development team is still looking into this issue. We'll be sure to provide any new information or update when we hear back from them. We appreciate everyone's patience regarding this issue.
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They still keep showing up. Any ETA to fix that?
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Had an update on iOS 2 days ago, still no fix for this firmware updated message. Please escalate and address this issue.
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Agree !!!
I am not sure why Arlo team hasn't the ability to fix such as simple thing in a timely manner.
Please, escalate it.
Rgs,
Renato
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As of today, I am no longer receiving message on IPad that is still running iOS 15.0.2. Message still appears on IPhone that I upgraded to 15.1 a few days ago. Interesting.
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Updated my iPad to iPadOS 15.1. Issue still persists. Arlo techs — please fix this!
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I’m seeing it on my iOS device as well as the web client.
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Arlo is taking forever to fix this issue. 😞
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Same, sometimes it just stays there and I can't play. So annoying
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