Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

"Error while JSONSerialization" on my iphone 11

Reply
Discussion stats
  • 2 Replies
  • 1080 Views
  • 0 Likes
  • 3 In Conversation
RSH62
Follower
Follower

I have no idea why I am now getting this message or how to correct:  "Error while JSONSerialization" on my iphone 11

I had removed the app and re-added and looked to see if I could fix this via my computer.  Should not take me an hour to review options to resolve this issue. 

2 REPLIES 2
SamHobbs
Aspirant
Aspirant

It is a programming error. There is probably nothing a community member can do to help. Today I am unable to use the website, also a programming error. If your problem still exists then I suggest reporting it to Arlo support.

ShayneS
Arlo Moderator
Arlo Moderator

@RSH62 Can you provide the steps you performed when this error occurred? What were you trying to do in the app? 

 

Thank you