playing back a video recording

[jrw46]

First let me say to get to  starting a new message, your instructions are as follows...

"Post a new question by selecting a discussion title and clicking the 'New Message' button"

I did not locate the New Message button the way your stating.

While playing back a video when there is something moving in the video (as I walk past the camera) the video rips apart. This happens day or night.  And I might add that this has not happened in older recordings, the ripping effect just started.

Please take a look at the attached video. Is there a wau to correct this? it's sort of reminds me older films when over heated the film would start to melt..

Please help.

I am using a windows 10 pc and firefox

Thanks guys

Jim

[jguerdat]

That does happen on occasion.  Does it happen on every video?

[jrw46]

More often than not...  However it happens mostly on one camera.

[TomMac]

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jrw46 wrote:

More often than not...  However it happens mostly on one camera.

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If able , switch with another camera and see if the problem follows the camera or it's the location.

( sometimes weak signal or inference can cause this ,sometimes I think the its server connection)