Arlo|Smart Home Security|Wireless HD Security Cameras

new batteries, camera still showing 0%

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bcurtis4
Follower
Follower

I have new batteries in one camera and they work fine, showing 100%. In the other camera, the batteries show 0%, but the amber, low battery light is not flashing. These batteries all checked out with 3+ volts and are out of the same package. Any ideas?

3 REPLIES 3
jguerdat
Guru Guru
Guru

Non-rechargeables, i presume. Try power cycling the base.

JamesC
Community Manager
Community Manager

bcurtis4,

 

Did power cycling the base resolve the issue or are you still seeing this behavior?

 

Please let us know,

JamesC

cstallings59
Aspirant
Aspirant

I had this happen to me once. Turns out I had installed one of the batteries wrong.