Arlo|Smart Home Security|Wireless HD Security Cameras

low battery email

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I am receiving motion detection emails but this weekend at some stage while we were out of town I had two cameras go down (I assume from low batteries).  I cannot figure out from the discussions whether the low battery emails are gone and I need to manually check now (PIA) or just what the heck is going on.  I am very annoyed that I had no notification a) that you weren't going to notify me and that the emails had gone away and b) since you were doing at one time, now I need to take my time to monitor this.  I've just spent 1.5 hours figuring out what was going on, resyncing cameras etc.  Not a happy camper!  (Aside from the fact that I had no protection at the house while gone!)

 

Model: VMC3030 | Arlo Wire-Free Camera
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kaycop wrote:

I am receiving motion detection emails but this weekend at some stage while we were out of town I had two cameras go down (I assume from low batteries).  I cannot figure out from the discussions whether the low battery emails are gone and I need to manually check now (PIA) or just what the heck is going on.  I am very annoyed that I had no notification a) that you weren't going to notify me and that the emails had gone away and b) since you were doing at one time, now I need to take my time to monitor this.  I've just spent 1.5 hours figuring out what was going on, resyncing cameras etc.  Not a happy camper!  (Aside from the fact that I had no protection at the house while gone!)

 


The cameras may have gone down due to the new firmware that was pushed out ( and it was posted as coming )

 

see ; https://community.netgear.com/t5/Announcements/IMPORTANT-UPDATE-An-automatic-firmware-update-release...

 

 

As to battery emails, to my knowledge, this is still in effect and has not been discontinued.

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