Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

losing cameras connection with the base

Reply
Discussion stats
  • 1 Reply
  • ‎2018-01-29 05:29 PM
  • 2357 Views
  • 0 Likes
  • 2 In Conversation
gman0917
Follower
Follower
‎2018-01-29 05:29 PM
I am constantly having issued with cameras losing connectivity with my base station. I usually end up having to remove and sync again. Then it will stay connected for about a week and then drop off again. Any suggestiona?
Labels:
0 Likes
Reply
Message 1 of 2
2,357
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-01-29 06:02 PM

All cameras? Have you verified that all firmware is up to date? What happens if you move cameras closer to the base? Have you tried moving the base around, perhaps to the length of the cable?

0 Likes
Reply
Message 2 of 2
2,348
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-01-29 05:29 PM
  • 2358 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.