Arlo|Smart Home Security|Wireless HD Security Cameras

impossible login due to Arlo settings

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Roxy3432
Follower
Follower

Arlo gives 120 seconds for an email to be received for two-factor sign-in.  Would be great if email passed through the servers that quickly.  My email, a secure webmail server from a major university, takes about ten minutes more or less to pass through unrecognized emails such as from Arlo for security purposes.  The verification times out.  New phone, Pixel 8a, with same SIM card as dysfunctional prior phone (unusable) is not receiving push verifications by text.  I have a plan and cannot contact a person for support since they insist on verification through either email or text, impossible based on their system settings.  No phone number to call.  Seriously?  Multiple camaras and base system are hence unusable.  Hello.....Arlo..... contact me plz.

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ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the update, I have notified Support, and someone will be reaching out to you as soon as possible.