Arlo|Smart Home Security|Wireless HD Security Cameras

fails to sync

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adiec72 Follower
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Hi,

I have recently installed Arlo home security and am very happy with the system, save that one of the cameras recently went off line and despite following all of your trouble shooting suggestions the camera refuses to sync to the base station.

It worked perfectly for a couple of weeks and now, nothing.

 

Please advise. I repeat, I have carried out all of your resyncing steps multiple times....

Thanks

Model: VMC3030 | Arlo Wire-Free Camera
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Contact Netgear Support ( top or bottom of page )

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JamesC Community Manager
Community Manager

adiec72,

 

If you have followed all troubleshooting and also tried installing a fresh set of batteries, I would agree with the above that contacting support for further investigation is needed.

 

JamesC