Arlo|Smart Home Security|Wireless HD Security Cameras

disappearing friends

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MariceAnn Follower
Follower

I have set my sisters up two times as friends. They answer thge evite and register. Within a few days their friends shows as pending then xpired. Why do they keep losing access?

KristynM Arlo Moderator
Arlo Moderator

MariceAnn,

 

Kindly provide the detailed steps you take in adding Friends as well how the friends are accepting and accessing your system with their account.

 

Looking forward to your response.

Regards,
KristynM
Arlo Support Team