Arlo|Smart Home Security|Wireless HD Security Cameras
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continuely charging me money but i have not use Arlo for few years aleady

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  • ‎2024-08-26 03:27 AM
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peterpang
Follower
Follower
‎2024-08-26 03:27 AM

Arlo continuely charge me HKD 75 every month, but i have not use Alro camera for over 2 years. 
I have login all possible account, but not founding any subscription,
I have contact the support so many time, but no response,
What can i do,

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StephenB
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‎2024-08-26 05:45 AM
@peterpang wrote:

Arlo continuely charge me HKD 75 every month, but i have not use Alro camera for over 2 years. 

What can i do,

You can of course dispute the charges with your credit card company.

 

I am tagging the mods - @ShayneS , @JamesC , @BrookeN - so they can create a support request on your behalf.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-26 09:14 AM

I have reached out to support regarding your subscription not showing on your account. They will be reaching out to you as soon as possible. 

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