Arlo|Smart Home Security|Wireless HD Security Cameras

cannot enter 6 digit code without shutting app window.

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plastiqueone
Follower
Follower

Awoke to find I needed to log back in to app. Unfortunately when I tried to do this, app sent me a six digit code which I could not read without exiting app. Tried to figure out a way to view both simultaneously without luck. Now ARLO says I've tried too many times and has completely locked me out. I have had a 5 camera basic system and I can't see any of the cameras. HELP

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JamesC
Community Manager
Community Manager

plastiqueone,

 

Are you still experiencing this behavior? You may need to choose to authenticate via email rather than push notification to enter the code.

 

JamesC