camera essential

[auguste]

J'ai acheté une caméra essential il y a quelques mois qui a donné des signes de faiblesse depuis 3 semaines.

La vue est devenue floue puis plus rien. Aucun voyant s'allume aucune connexion possible...

Que faire ?

[StephenB]

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@auguste wrote:

I bought an essential camera a few months ago which has been showing signs of weakness for 3 weeks.

The vision became blurry and then nothing. No indicator lights up, no connection possible...

What to do ?

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If you can still exchange the camera with the seller, then I would start with that.

Otherwise, contact Arlo support using the app, and request an RMA.

I guess you could try a factory reset first.

• https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera