basic arlo wireless 2 camera with base unit.

[bumsted]

I installed the 2 cameras in my home to test them before moving them to my business. They worked fine. Now at my business I cannot get my network to recognize my base unit. I try the factory reset by holding the reset and sync buttons together but the amber lights on the base unit never blink. I think the unit must reset but I cannot get it to do so. Thanks.

[TomMac]

Reset that base again...BUT ONLY WITH THE RESET BUTTON ( you had the old method )

Hold in the reset for about 10 secs, the front leds should flash when it happens...

[jguerdat]

Depending on who does your business network, don't forget that many are set up to block access to various sites. Netgear.com seems to be a frequent one. If you don't manage your own network, you may need to talk to IT to get access.